Privacy

Effective From: Date of Purchase or Opt-In

Higgins Performance (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data across all services, including Pro Phase and The Nutrition Advantage.

1. Information Collected

We collect personal data when you:

  • Purchase a program (e.g., name, email address, payment information)

  • Opt into our email list or download a resource

  • Interact with our website (via cookies, analytics tools)

This applies to all Higgins Performance services, including:

  • Pro Phase: In-Season Rugby Training System

  • The Nutrition Advantage: High-Touch Coaching Program

2. Use of Information

We may use your information to:

  • Deliver purchased coaching services or digital programs

  • Send relevant emails, updates, and performance resources

  • Respond to inquiries and provide customer support

  • Improve our website, offerings, and user experience

3. Data Sharing

We do not sell or rent your personal information.

We may share your data only with trusted third-party providers as necessary to operate our business, such as:

  • Stripe (payment processing)

  • Kit (email communication)

  • Squarespace (website hosting and analytics)

  • TrainHeroic (for Pro Phase program delivery)

These services are used solely to deliver what you signed up for and maintain platform functionality.

4. Cookies & Analytics

Our website may use cookies and third-party tools (e.g., Google Analytics) to track visitor behavior and improve performance.

You can disable cookies through your browser settings at any time.

5. Your Rights

You have the right to:

  • Request access to or correction of your personal data

  • Ask for your data to be deleted

  • Unsubscribe from email communications at any time using the link provided in our emails

To make a data request, email: matt@higginsperformance.co.nz

6. Data Security

We take your data security seriously.

This includes:

  • Encrypted transactions

  • Secure payment systems

  • Restricted access to personal information

7. Children’s Privacy

Our programs and services are not intended for individuals under 16 years of age. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

By continuing to use our services, you agree to the most current version available.

9. Contact

For privacy-related questions or data requests, contact:

📧 matt@higginsperformance.co.nz

(For Pro Phase-specific support: ProPhase@higginsperformance.co.nz)